×

Authorized Internet Reseller/Integrator Policy

For your protection, and to ensure you receive the best advice, pre-and post-sales support, and genuine AV Costar megapixel cameras and accessories, AV Costar recommends only purchasing products through an AV Costar Authorized Reseller, Dealer, Internet Seller, or Systems Integrator.

AUTHORIZED RESELLER/DEALER/SYSTEMS INTEGRATORS AND THE MAP POLICY

Professional megapixel surveillance cameras are highly technical devices that require substantial product knowledge for the best possible system design, installation, support, and maintenance that our customers deserve.

AV Costar Authorized Resellers/Dealers/Internet Sellers/Systems Integrators buy from Authorized Distributors around the world and sell to end user customers. They are required to meet certain training criteria and responsibilities mandated by AV Costar to ensure that the vendor is qualified to deliver expertise in AV Costar products and services.

The MAP policy ensures that products sold by are by authorized channels and at fair prices for our customers. Authorized resellers/systems integrators/dealers/internet sellers who have completed these requirements are able to leverage the AV Costar partner portal, comprehensive multi-year warranty, advanced RMA replacement program, and online project registration program. Access is also provided to the pre-sales support of AV Costar Inside Sales team for sales questions, configuration and design assistance of the AV Costar Field Application Engineering team, and support from the award-winning AV Costar Technical Assistance Center (TAC).

This protects those companies that have invested the time and resources into becoming and maintaining their authorized status and in being knowledgeable in AV Costar products to provide the best products choices to protect our customers. Those selling below the MAP policy price are typically those who are both unauthorized and selling products of questionable providence. Websites, internet resellers, and unauthorized resellers offering prices below MAP policy given warning; failure to adjust prices or comply with the terms and conditions listed above are selling products that are not protected by the AV Costar warranty.

UNAUTHORIZED RESELLER/DEALER/SYSTEMS INTEGRATORS AND MAP VIOLATORS

For AV Costar products that are purchased from an unauthorized reseller or integrator, the AV Costar multi-year product warranty and TAC customer support services are voided.

AV Costar cannot guarantee that products acquired from unauthorized channels are valid, up to date, and genuine AV Costar cameras and accessories. Counterfeit, damaged, returned, or cameras assembled from inferior or damaged parts cannot be guaranteed from unauthorized sources and thus cannot be warrantied.

Vendors who violate the MAP policy after prior notification by AV Costar are automatically moved to the Unauthorized Reseller/Dealer/Systems Integrator and MAP Violators List.

MAP VIOLATORS

The following Unauthorized Resellers/Dealers/Systems Integrators are currently on the MAP Violators List. All AV Costar products purchased from these vendors or internet sellers are unauthorized and are not covered under the AV Costar warranty.

If you see online pricing that you believe is in violation of the AV Costar MAP Policy, or to determine if a reseller or systems integrator is authorized, please email us.

Company

Website
SecurityBestBuy IPCameraWholesale. (doing business as www.securitybestbuy.com)
BSA Security Integrators (doing business as www.bsasi.com)
JMAC Supply. (doing business as www.jmac.com)
POSGlobal.com (doing business as www.posglobal.com)
PROVANTAGE SuperStore (doing business as www.provantage.com)
Surveillent (doing business as www.surveillent.com)
Surveillance-video (doing business as www.surveillance-video.com)
Uniquepos (doing business as www.uniquepos.com)
Supply CCTV (doing business as www.supplycctv.com)
Newegg Inc. (doing business as www.newegg.com)
123 Security Products, Inc. (doing business as www.123securityproducts.com)
CTI Computech (doing business as http://www.cti-intl.com/)
PCrush (doing business as http://www.pcrush.com/)

POLICY CHANGES

AV Costar reserves the right to make changes or cancel this policy at any time, without notice or recourse.

MessagesTimelineExceptionsViews11RouteQueries2Models21MailsGateSessionRequest
7.4.33PHP Version59.73msRequest Duration7MBMemory UsageGET {slug}Route
    • Booting (32.09ms)
    • Application (27.45ms)
    • 1 x Booting (53.72%)
      32.09ms
      1 x Application (45.95%)
      27.45ms
      11 templates were rendered
      • themes.avc1.page (resources/views/themes/avc1/page.blade.php)1blade
        Params
        0
        page
      • themes.avc1.layout.master (resources/views/themes/avc1/layout/master.blade.php)6blade
        Params
        0
        obLevel
        1
        __env
        2
        app
        3
        smallsliders
        4
        errors
        5
        page
      • themes.avc1.partials.header (resources/views/themes/avc1/partials/header.blade.php)6blade
        Params
        0
        obLevel
        1
        __env
        2
        app
        3
        smallsliders
        4
        errors
        5
        page
      • menuheader (resources/views/menuheader.blade.php)2blade
        Params
        0
        items
        1
        options
      • themes.avc1.partials.footer (resources/views/themes/avc1/partials/footer.blade.php)6blade
        Params
        0
        obLevel
        1
        __env
        2
        app
        3
        smallsliders
        4
        errors
        5
        page
      • menufooter (resources/views/menufooter.blade.php)2blade
        Params
        0
        items
        1
        options
      • voyager::menu.default (vendor/tcg/voyager/resources/views/menu/default.blade.php)15blade
        Params
        0
        obLevel
        1
        __env
        2
        app
        3
        smallsliders
        4
        errors
        5
        items
        6
        options
        7
        __currentLoopData
        8
        item
        9
        loop
        10
        originalItem
        11
        isActive
        12
        styles
        13
        icon
        14
        alerts
      • voyager::menu.default (vendor/tcg/voyager/resources/views/menu/default.blade.php)15blade
        Params
        0
        obLevel
        1
        __env
        2
        app
        3
        smallsliders
        4
        errors
        5
        items
        6
        options
        7
        __currentLoopData
        8
        item
        9
        loop
        10
        originalItem
        11
        isActive
        12
        styles
        13
        icon
        14
        alerts
      • voyager::menu.default (vendor/tcg/voyager/resources/views/menu/default.blade.php)15blade
        Params
        0
        obLevel
        1
        __env
        2
        app
        3
        smallsliders
        4
        errors
        5
        items
        6
        options
        7
        __currentLoopData
        8
        item
        9
        loop
        10
        originalItem
        11
        isActive
        12
        styles
        13
        icon
        14
        alerts
      • voyager::menu.default (vendor/tcg/voyager/resources/views/menu/default.blade.php)15blade
        Params
        0
        obLevel
        1
        __env
        2
        app
        3
        smallsliders
        4
        errors
        5
        items
        6
        options
        7
        __currentLoopData
        8
        item
        9
        loop
        10
        originalItem
        11
        isActive
        12
        styles
        13
        icon
        14
        alerts
      • themes.avc1.partials.rocket-menu (resources/views/themes/avc1/partials/rocket-menu.blade.php)6blade
        Params
        0
        obLevel
        1
        __env
        2
        app
        3
        smallsliders
        4
        errors
        5
        page
      uri
      GET {slug}
      middleware
      web
      controller
      App\Http\Controllers\PagesController@show
      namespace
      App\Http\Controllers
      prefix
      where
      file
      app/Http/Controllers/PagesController.php:11-18
      2 statements were executed1.72ms
      avc_staging_db
      • select * from `pages` where `slug` = 'authorized-internet-reseller-integrator-policy' and `status` = 'PUBLISHED' limit 1
        1.28ms/app/Http/Controllers/PagesController.php:15avc_staging_db
        Metadata
        Bindings
        • 0. authorized-internet-reseller-integrator-policy
        • 1. PUBLISHED
        Backtrace
        • 16. /app/Http/Controllers/PagesController.php:15
        • 19. /vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php:45
        • 20. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:219
        • 21. /vendor/laravel/framework/src/Illuminate/Routing/Route.php:176
        • 22. /vendor/laravel/framework/src/Illuminate/Routing/Router.php:681
      • select * from `settings` order by `order` asc
        440μs/vendor/tcg/voyager/src/Voyager.php:238avc_staging_db
        Metadata
        Backtrace
        • 14. /vendor/tcg/voyager/src/Voyager.php:238
        • 15. /vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php:261
        • 16. /vendor/tcg/voyager/src/Helpers/helpers.php:6
        • 19. /vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php:59
        • 20. /vendor/laravel/framework/src/Illuminate/View/View.php:143
      TCG\Voyager\Models\Setting
      20
      App\Page
      1
          _token
          20VIFUDqb0lLgscPAaasUuMfqnolYYqAWm9EYWN6
          _previous
          array:1 [ "url" => "https://avcstaging.arecontvisioncostar.com/authorized-internet-reseller-integr...
          _flash
          array:2 [ "old" => [] "new" => [] ]
          PHPDEBUGBAR_STACK_DATA
          []
          path_info
          /authorized-internet-reseller-integrator-policy
          status_code
          200
          status_text
          OK
          format
          html
          content_type
          text/html; charset=UTF-8
          request_query
          []
          request_request
          []
          request_headers
            0 of 0   
          array:24 [▶
  "cf-ipcountry" => array:1 [▶
    0 => "US"
  ]
  "cf-connecting-ip" => array:1 [▶
    0 => "3.147.74.223"
  ]
  "cdn-loop" => array:1 [▶
    0 => "cloudflare; loops=1"
  ]
  "cf-visitor" => array:1 [▶
    0 => "{"scheme":"https"}"
  ]
  "sec-fetch-site" => array:1 [▶
    0 => "none"
  ]
  "accept" => array:1 [▶
    0 => "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"
  ]
  "user-agent" => array:1 [▶
    0 => "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
  ]
  "upgrade-insecure-requests" => array:1 [▶
    0 => "1"
  ]
  "sec-ch-ua-platform" => array:1 [▶
    0 => ""Windows""
  ]
  "sec-ch-ua-mobile" => array:1 [▶
    0 => "?0"
  ]
  "sec-ch-ua" => array:1 [▶
    0 => ""HeadlessChrome";v="129", "Not=A?Brand";v="8", "Chromium";v="129""
  ]
  "cache-control" => array:1 [▶
    0 => "no-cache"
  ]
  "pragma" => array:1 [▶
    0 => "no-cache"
  ]
  "sec-fetch-dest" => array:1 [▶
    0 => "document"
  ]
  "cf-ray" => array:1 [▶
    0 => "93130a5eccd76501-SJC"
  ]
  "accept-encoding" => array:1 [▶
    0 => "gzip, br"
  ]
  "priority" => array:1 [▶
    0 => "u=0, i"
  ]
  "sec-fetch-user" => array:1 [▶
    0 => "?1"
  ]
  "sec-fetch-mode" => array:1 [▶
    0 => "navigate"
  ]
  "connection" => array:1 [▶
    0 => "close"
  ]
  "x-forwarded-proto" => array:1 [▶
    0 => "https"
  ]
  "x-forwarded-for" => array:1 [▶
    0 => "3.147.74.223, 172.71.158.205"
  ]
  "x-server-addr" => array:1 [▶
    0 => "159.65.79.202"
  ]
  "host" => array:1 [▶
    0 => "avcstaging.arecontvisioncostar.com"
  ]
]
          request_server
            0 of 0   
          array:55 [▶
  "USER" => "avcstaging"
  "HOME" => "/home/avcstaging"
  "SCRIPT_NAME" => "/index.php"
  "REQUEST_URI" => "/authorized-internet-reseller-integrator-policy"
  "QUERY_STRING" => ""
  "REQUEST_METHOD" => "GET"
  "SERVER_PROTOCOL" => "HTTP/1.0"
  "GATEWAY_INTERFACE" => "CGI/1.1"
  "REDIRECT_URL" => "/authorized-internet-reseller-integrator-policy"
  "REMOTE_PORT" => "47620"
  "SCRIPT_FILENAME" => "/home/avcstaging/webapps/app-avcstaging/public/index.php"
  "SERVER_ADMIN" => "you@example.com"
  "CONTEXT_DOCUMENT_ROOT" => "/home/avcstaging/webapps/app-avcstaging/public/"
  "CONTEXT_PREFIX" => ""
  "REQUEST_SCHEME" => "http"
  "DOCUMENT_ROOT" => "/home/avcstaging/webapps/app-avcstaging/public/"
  "REMOTE_ADDR" => "172.71.158.205"
  "SERVER_PORT" => "80"
  "SERVER_ADDR" => "127.0.0.1"
  "SERVER_NAME" => "avcstaging.arecontvisioncostar.com"
  "SERVER_SOFTWARE" => "Apache/2.4.62 (Unix) OpenSSL/1.0.2g"
  "SERVER_SIGNATURE" => ""
  "LD_LIBRARY_PATH" => "/RunCloud/Packages/apache2-rc/lib"
  "PATH" => "/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin"
  "HTTP_CF_IPCOUNTRY" => "US"
  "HTTP_CF_CONNECTING_IP" => "3.147.74.223"
  "HTTP_CDN_LOOP" => "cloudflare; loops=1"
  "HTTP_CF_VISITOR" => "{"scheme":"https"}"
  "HTTP_SEC_FETCH_SITE" => "none"
  "HTTP_ACCEPT" => "text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.7"
  "HTTP_USER_AGENT" => "Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"
  "HTTP_UPGRADE_INSECURE_REQUESTS" => "1"
  "HTTP_SEC_CH_UA_PLATFORM" => ""Windows""
  "HTTP_SEC_CH_UA_MOBILE" => "?0"
  "HTTP_SEC_CH_UA" => ""HeadlessChrome";v="129", "Not=A?Brand";v="8", "Chromium";v="129""
  "HTTP_CACHE_CONTROL" => "no-cache"
  "HTTP_PRAGMA" => "no-cache"
  "HTTP_SEC_FETCH_DEST" => "document"
  "HTTP_CF_RAY" => "93130a5eccd76501-SJC"
  "HTTP_ACCEPT_ENCODING" => "gzip, br"
  "HTTP_PRIORITY" => "u=0, i"
  "HTTP_SEC_FETCH_USER" => "?1"
  "HTTP_SEC_FETCH_MODE" => "navigate"
  "HTTP_CONNECTION" => "close"
  "HTTP_X_FORWARDED_PROTO" => "https"
  "HTTP_X_FORWARDED_FOR" => "3.147.74.223, 172.71.158.205"
  "HTTP_X_SERVER_ADDR" => "159.65.79.202"
  "HTTP_HOST" => "avcstaging.arecontvisioncostar.com"
  "HTTPS" => "on"
  "REDIRECT_STATUS" => "200"
  "REDIRECT_HTTPS" => "on"
  "FCGI_ROLE" => "RESPONDER"
  "PHP_SELF" => "/index.php"
  "REQUEST_TIME_FLOAT" => 1744799774.582
  "REQUEST_TIME" => 1744799774
]
          request_cookies
          []
          response_headers
            0 of 0   
          array:7 [▶
  "content-type" => array:1 [▶
    0 => "text/html; charset=UTF-8"
  ]
  "cache-control" => array:1 [▶
    0 => "private, must-revalidate"
  ]
  "date" => array:1 [▶
    0 => "Wed, 16 Apr 2025 10:36:14 GMT"
  ]
  "pragma" => array:1 [▶
    0 => "no-cache"
  ]
  "expires" => array:1 [▶
    0 => -1
  ]
  "set-cookie" => array:2 [▶
    0 => "XSRF-TOKEN=eyJpdiI6IjdrdWxnRUxjeFFoQXh3ZW5pTDcwR1E9PSIsInZhbHVlIjoidjB0OTBxOXlcL1N0M2xCNlQ2MjJsVGN4eFVQTllydXVmeURlZ3pNSE05MTBYdUZpaVIxK2F2K0VWdStMTmJBbHdcL3A5VTZzN2NrbGJOUEo1d0gwVitGK2FDZjNQaDlpR3VJUnhNamVia0ZNZXNUdlE2K3lFS1NSVjBTZWVLOEdvYSIsIm1hYyI6IjBiNWZhNWRkMmI2NjFlZmQwM2M4ZGQ2NzMzNThmMTg0Yzc5OWZiNTI5MmIwYmFjNGM3ZjUzOGFhZDc5MjBiNTEifQ%3D%3D; expires=Wed, 16-Apr-2025 12:36:14 GMT; Max-Age=7200; path=/ ◀XSRF-TOKEN=eyJpdiI6IjdrdWxnRUxjeFFoQXh3ZW5pTDcwR1E9PSIsInZhbHVlIjoidjB0OTBxOXlcL1N0M2xCNlQ2MjJsVGN4eFVQTllydXVmeURlZ3pNSE05MTBYdUZpaVIxK2F2K0VWdStMTmJBbHdcL3A5V ▶"
    1 => "avcostar_session=eyJpdiI6IkFXYzU4QU5XZkVSMkx0ZXZLTzc1QVE9PSIsInZhbHVlIjoiUVpmY0dTZHJjMVBua05kRFwvM3A3c1h5Q2RJMlBWekl1MzNSY25kb1Fjc1pjeWtxbWhHazMrQ0J0UGd0bVdtMjJGazdLZkdKaTdJa2VxOVR5RGtqK1d4d3dzNE9qYVBHSlZNeWcxMEFQZ0ZiOFlNRFwvTkZ4bUFUM3hTdFFhREtoRyIsIm1hYyI6ImU0ZTI5ZWFmYWZiMzY4OGU4ZjE0ZDc0ZTRlMzMwYWQ3MmRiZjYzMmNiYjYxNzIwM2NjZDhkNDlmZGY4YTI2MWMifQ%3D%3D; expires=Wed, 16-Apr-2025 12:36:14 GMT; Max-Age=7200; path=/; httponly ◀avcostar_session=eyJpdiI6IkFXYzU4QU5XZkVSMkx0ZXZLTzc1QVE9PSIsInZhbHVlIjoiUVpmY0dTZHJjMVBua05kRFwvM3A3c1h5Q2RJMlBWekl1MzNSY25kb1Fjc1pjeWtxbWhHazMrQ0J0UGd0bVdtMjJ ▶"
  ]
  "Set-Cookie" => array:2 [▶
    0 => "XSRF-TOKEN=eyJpdiI6IjdrdWxnRUxjeFFoQXh3ZW5pTDcwR1E9PSIsInZhbHVlIjoidjB0OTBxOXlcL1N0M2xCNlQ2MjJsVGN4eFVQTllydXVmeURlZ3pNSE05MTBYdUZpaVIxK2F2K0VWdStMTmJBbHdcL3A5VTZzN2NrbGJOUEo1d0gwVitGK2FDZjNQaDlpR3VJUnhNamVia0ZNZXNUdlE2K3lFS1NSVjBTZWVLOEdvYSIsIm1hYyI6IjBiNWZhNWRkMmI2NjFlZmQwM2M4ZGQ2NzMzNThmMTg0Yzc5OWZiNTI5MmIwYmFjNGM3ZjUzOGFhZDc5MjBiNTEifQ%3D%3D; expires=Wed, 16-Apr-2025 12:36:14 GMT; path=/ ◀XSRF-TOKEN=eyJpdiI6IjdrdWxnRUxjeFFoQXh3ZW5pTDcwR1E9PSIsInZhbHVlIjoidjB0OTBxOXlcL1N0M2xCNlQ2MjJsVGN4eFVQTllydXVmeURlZ3pNSE05MTBYdUZpaVIxK2F2K0VWdStMTmJBbHdcL3A5V ▶"
    1 => "avcostar_session=eyJpdiI6IkFXYzU4QU5XZkVSMkx0ZXZLTzc1QVE9PSIsInZhbHVlIjoiUVpmY0dTZHJjMVBua05kRFwvM3A3c1h5Q2RJMlBWekl1MzNSY25kb1Fjc1pjeWtxbWhHazMrQ0J0UGd0bVdtMjJGazdLZkdKaTdJa2VxOVR5RGtqK1d4d3dzNE9qYVBHSlZNeWcxMEFQZ0ZiOFlNRFwvTkZ4bUFUM3hTdFFhREtoRyIsIm1hYyI6ImU0ZTI5ZWFmYWZiMzY4OGU4ZjE0ZDc0ZTRlMzMwYWQ3MmRiZjYzMmNiYjYxNzIwM2NjZDhkNDlmZGY4YTI2MWMifQ%3D%3D; expires=Wed, 16-Apr-2025 12:36:14 GMT; path=/; httponly ◀avcostar_session=eyJpdiI6IkFXYzU4QU5XZkVSMkx0ZXZLTzc1QVE9PSIsInZhbHVlIjoiUVpmY0dTZHJjMVBua05kRFwvM3A3c1h5Q2RJMlBWekl1MzNSY25kb1Fjc1pjeWtxbWhHazMrQ0J0UGd0bVdtMjJ ▶"
  ]
]
          session_attributes
            0 of 0   
          array:4 [▶
  "_token" => "20VIFUDqb0lLgscPAaasUuMfqnolYYqAWm9EYWN6"
  "_previous" => array:1 [▶
    "url" => "https://avcstaging.arecontvisioncostar.com/authorized-internet-reseller-integrator-policy"
  ]
  "_flash" => array:2 [▶
    "old" => []
    "new" => []
  ]
  "PHPDEBUGBAR_STACK_DATA" => []
]