Reseller Partner Program
The AV Costar Reseller Partner Program is designed from the ground up to help authorized dealers and systems integrators grow their business and benefit their customers with quality products and services.
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AV Costar University
AV Costar University equips Reseller Partner Program members with the knowledge and tools needed to design, install, implement, and support megapixel solutions through the Channel Partner Program (CPCP) and the Advanced Channel Partner Program (A-CPCP).
Since 2009, thousands of students have completed a mix of classroom and online training through AV Costar University, and many of the courses offer continuing education credits.
Learn more about AV Costar University by contacting our sales team.
Project Registration - Online
The highly-acclaimed AV Costar Project Registration Program is available to all authorized dealers and integrators who participate in the AV Costar Reseller Partner Program.
The Project Registration Program continues to lead the industry in ensuring that authorized dealers and integrators who have invested the time with their customers to design the best solution are rewarded with additional discount for the project. In this manner, other resellers are not able to enter the project at the last moment and try to win based on price alone without detailed knowledge of the customer requirement.
To learn more about the AV Costar Project Registration Program, go to /partners/online-project-registration .
Advanced Replacements and RMAs
Customer satisfaction surveys show that our customers rate AV Costar products as very high quality and recognize that the company stands behind our products. When a problem does occur, advanced replacement is an aspect of the industry-leading RMA (Return to Manufacturer Authorization) process that AV Costar delivers. The goal is to provide rapid turnaround to get the customer up and running quickly.
Requests can be made online, and AV Costar support in the Tactical Assistance Center (TAC) will assist with remote diagnosis to further speed the process and identify problems that can be resolved onsite without a return.
Access to AV Costar Products
The AV Costar Channel Partner Program offers highly competitive tiered pricing and promotions in recognition of the commitment to our products and to the customer. Authorized dealers and integrators who participate in the program are supplied via the AV Costar global network of authorized distributors, and are able to leverage sales and support resources as well as genuine, warranty-protected products.
Sales, Technical, and Marketing Support
Project Design - AV Costar Sales and Field Application Engineer teams provide design assistance to authorized dealers and integrators for registered projects to help ensure the best solution to customer requirements.
Technical Assistance Center – Access is provided to AV Costar Customer Service and our Technical Assistance Center (TAC) for pre- and post-installation support.
Sales Leads - AV Costar delivers sales leads to channel partner program members.
Marketing Support - AV Costar develops collateral, presentations, sales tools, advertising, and events to support channel partner program members.
Partner Portal - AV Costar provides a partner portal for technical and design tools, calculators, firmware, project registration, sales collateral, and presentations.
